Tagged: kpi

13 measures of success for government digital teams

I mentioned that I wanted the DH digital communication team to aspire to run the most effective digital communication operation in government. It’s a nice ambition, but it’s pretty meaningless unless we can find ways to rate our performance. We ran a … Read more → – 13 measures of success for government digital teams

Published: December 9, 2010 | 6 Comments

The most effective digital operation in government

I want my team to run the most effective digital communication operation of any government department. I see no reason why we shouldn’t. We have the people to do it. We have plenty of experience and expertise between us. And … Read more → – The most effective digital operation in government

Published: November 19, 2010 | 15 Comments